However, we give the edge to RingCentral because it offers a few more customization options and advanced features. You can also define rules for which phone numbers and devices to ring, which is helpful for shared lines when several employees will answer incoming calls for sales or billing. These standard features include an auto-attendant with personalized greetings, ring and call queues, and call forwarding. When comparing GoTo Connect vs RingCentral, you’ll notice that both providers offer basic and advanced call management and handling tools. RingCentral only reduces the monthly prices for businesses with more than 100 users.Įxplore more options in our guide to the top cheap VoIP services. The pricing difference stems from GoTo Connect’s volume-based discounts.
If your company has 21 to 100 users, GoTo Connect plans range from $20 to $33 versus $27.99 to $59.99 for RingCentral. For a company with 20 employees, going with GoTo Connect Basic over RingCentral Essentials can save you about $2,157.60 per year if you pay monthly. GoTo Connect Basic is $5.99 to $8.99 less per user, per month compared to RingCentral Essentials. The charge for additional toll-free minutes is 1.9 cents. In contrast, GoTo Connect Standard has 1,000, and Premium includes 5,000 toll-free minutes. Additionally, GoTo Connect and RingCentral have toll-free minutes on some packages.īut, RingCentral doesn’t share how many minutes are included or the cost per minute. Both voice-over-internet-protocol (VoIP) providers offer a base plan for up to 20 users. Most plans cost less than RingCentral regardless of whether you pay monthly or annually. If budget is your main concern, you’ll find better volume-based discounts with GoTo Connect. Discounts are available for yearly billing and companies with more than 100 users.) ( RingCentral pricing is based on 2 to 20 users with monthly billing. Ultimate: $59.99 per user, per month for unlimited storage, device status alerts, and hardware reports.Premium: $44.99 per user, per month for call recording, hotdesking, call monitoring, video conferences with 200 attendees, real-time analytics, CRM integrations, and single sign-on (SSO).
Standard: $37.99 per user, per month for internet fax, multilevel auto-attendant, video meetings with 100 people, integrations with Slack, Microsoft 365, and Google Workspace.Essentials: $29.99 per user, per month for up to 20 users for voicemail-to-text, team messaging, document sharing, and auto-attendant.
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